If your question remains unanswered please contact us.
1. General
2. Worldpay
3. Members
4. Other
1. What if my question isn't answered here?
1. General
1. What service does Taxworld provide?
Taxworld provides a membership based service that allows you to easily navigate the Irish Tax legislation online.
Every year we produce a consolidation of the major tax acts as they are updated by the Finance Act.
Each section is prepared with explanation and references are linked to their source. For any particular section you can view Revenues's guidance note and you can switch to see how a section was consolidated for a previous year.
We also provide access to a range of other useful material such as the VAT Regulations, Revenue Tax Briefings and online copies of publications such as Tax Magic, written by Alan Moore.
All material is easily searchable using our Google powered search bar.
2. Is membership free?
Membership is divided into different subscription levels. The first level is Basic which is free of charge. Basic members get access to legislation consolidated for previous years only and not the most recent year.
To access the most recent year as well as the explanation and other material you can choose between one of our higher subscription levels which incur a fee.
See: Membership
3. How do I become a member?
Becoming a member is easy. All you need to do is select a suitable subscription level and payment option, then complete the online signup form. The process only takes a few minutes and your membership is activated immediately.
Sign-up: Membership
4. What payment options are available?
We have arranged a number of payment options to choose from.
1. Monthly payable by Debit/Credit Card
See: Worldpay
2. Fixed Term payable by Cheque/Credit|Debit Card/Credit Transfer
2. Worldpay
1. What is Worldpay?
WorldPay is a division of the Royal Bank of Scotland specialised in handling payments over the Internet in a safe and secure way.
They are used by businesses all over the world (such as Google) to handle payments for their online stores and subscription based services.
We use Worldpay to process online shop orders and Taxworld's monthly subscriptions.
To learn more about Worldpay visit their homepage.
2. What is FuturePay?
FuturePay is the name of the subscription based payment service run by Worldpay.
A FuturePay agreement is created during the Taxworld signup process where you choose to subscribe monthly. It is this agreement that contains your payment information and a record of all transactions processed. Our system uses the agreement to process your subscription fee on a monthly basis.
About: FuturePay.
3. How do I manage my FuturePay agreement?
Worldpay provides the facility for managing your FuturePay agreement including options to view past transactions, change your card details or cancel the agreement.
See: Worldpay Shopper Management System
You are required to login before you can manage your agreement. These login credentials are different to your Taxworld.ie login. Worldpay would have issued them to you by email when your agreement was first created. If you have forgotten or misplaced this information you can retrieve them using the reminder page. You can use your FuturePay agreement ID which you will find in your Taxworld.ie account page.
See: FuturePay FAQ
4. Worldpay reported a failure with my last FuturePay payment. What does this mean?
It means that an issue was encountered while trying to retrieve your subscription payment. This prevented Worldpay from processing the transaction successfully.
This can happen for a few reasons:
- Expiry date on your card has passed.
- Card details set in your FuturePay agreement do not match with the card issuer's records.
- Insufficient balance.
One attempt to process the payment will be made each day for three days. If the payment can not go through your membership is temporarily suspended until the matter can be resolved.
When suspended your subscription level is reduced to Basic and your Account page will contain instructions on how to resolve the matter. Follow these instructions to update your card details with Worldpay so payment can proceed as normal or call us on +353 (1) 872 8890 and we'll do it for you.
As soon as payment is confirmed the suspension is lifted.
3. Members
1. How do I recover my username and/or password?
If you have forgotten your username and/or password visit the login recovery page to have the information sent to you by e-mail.
2. How do I navigate the site?
There are several ways of navigating the site:
1. Searching
The Google search box is located at the top of every page. Simply type in keywords and run the search. The returned results will display the most relevant page titles of pages that contain all or one of the keywords you searched for. If you get back too many pages or that are vague in nature, try narrowing your search by adding more closely related keywords. If you get little or no results try removing some keywords.
Selecting the "exact match" button will only return results where the words are together. For example searching the phrase "tax relief" returns the page to Section 847 - Tax relief for certain branch profits
If you know the section number, section title or page title you can search for that too. For example, if I wanted section 10 of the Taxes Consolidation Act 1997 I could type the shorthand: "TCA1997 section 10".
| Value-Added Tax Act, 1972 | VATA1972 |
| Taxes Consolidation Act, 1997 | TCA1997 |
| Stamp Duty Consolidation Act, 1999 | SDCA1999 |
| Capital Acquisitions Tax Consolidation Act, 2003 | CATCA2003 |
2. Menu
The menu is located on the left hand side of every page. Use it to find the contents of material available under the different taxes and publications.
3. Web Address
The legislation is saved under easy to read web addresses. First, the legislation address always begins as "http://www.taxworld.ie/legislation" After that, all you need to know to find any section, is the act name in its abbreviated form, the consolidation year and the section number.
For example the web address to Section 1 of the Value-Added Tax Act 1927 consolidated in 2008 is: "http://www.taxworld.ie/legislation/VATA1972/2008/10". The address for section 81A, Stamp Duties Consolidation Act 1999 as amended in 2005 is: "http://www.taxworld.ie/legislation/SDCA1999/2005/81A"
4. Section controls
While viewing a section page, various controls are displayed underneath the section title. Use them to move between the previous and next section or open the section's guidance note from Revenue. Click on the year link to reveal a menu that lets you switch between different consolidated versions or click the view link to switch between viewing the explanation without the legislation or vies-versa and then print for offline reference.
3. Where is my Account page?
Login to Taxworld.ie and click on "Accounts" (top-right of the page).
4. How do I change my subscription?
Note: applies to members on monthly term - if you are on a fixed term and wish to change please contact us directly.
You can upgrade or downgrade you subscription level using the "Change subscription" link in your Account page.
When downgrading to a lower subscription level, your next term will be set to the new subscription and charged its cost.
When upgrading your subscription will change immediately and you be charged the difference in cost between your old and new subscription.
5. How do I cancel my subscription?
Note: applies to members on monthly term - if you are on a fixed term and wish to cancel please contact us directly.
You can cancel your monthly subscription term at any time through the "Cancel subscription" link found on your Account page. Follow the instructions onscreen to cancel your subscription.
Cancellation will cease recurring payments immediately. Your current subscription will remain active for the remainder of your term.
6. How do I see my billing history?
On your Accounts page scroll down until you see "Fee History". Click it to see a list of all payments associated with your membership.
7. How do I see my invoice?
Next to each record under your billing history is a link to an invoice. Open this page to view and/or print your invoice for reference.
8. How do I pay an outstanding invoice?
If an invoice is outstanding you have the option to pay online using Worldpay (see: Worldpay). The option is next to the invoice in your billing history. When payment is made you will receive confirmation by email and the payment status under billing history will be marked as "Received".
You can also send a cheque made payable to Taxworld Ltd to our address 220 The Capel Building, Marys Abbey, Dublin 7, Ireland, call us on +353 (1) 872 8890 with your card details or arrange payment by credit transfer.
9. Why has my account been suspended and how do I resolve it?
If your membership was set up with FuturePay see: Worldpay reported a failure with my last FuturePay payment. What does this mean?
Your membership is suspended when the subscription fee has been left outstanding for a considerable amount of time. When suspended your subscription level is reduced to Basic until payment has been received. Please contact us on +353 (1) 872 8890 to have the matter resolved.
